20 October 2022: Improving Grantseeker Experiences: workshop for small or medium funders

How to give your grantseekers and grantees a better experience (without becoming overwhelmed).

One-day course

In-person training


Tell us you'd like to come

Sign up here to learn more - no commitment.

What are people saying about it?

"I highly recommend anyone who works in the world of grant funding to attend the Improving Grantseeker Experiences training. I've come away with quite a few actions!" - July 2022 participant

When and where is it?

It's on Thursday 20 October 2022, in London. Sign up for full details above!

Who is it for?

The workshop is for grantmakers who work for private, government or corporate funders with fewer than 25 people in their grantmaking teams.

What you will learn

The workshop will involve some group teaching, individual interactive sessions and small-group sessions.

We'll help you:

  • Spot a range of avoidable problems in funding services and systems.
  • Understand how accessible grantmaking services are driven by values and working practices, more than technology.
  • Learn about ‘service design’ and how it can help grantmakers, including those trying highly participative forms of awarding.
  • Get to know useful tools and techniques for improving experiences within the grantmaking sector.
  • Understand how smaller organisations can approach improving services differently from larger funders.
  • Get feedback on specific challenges from grantmaking peers, and work on these collaboratively, supported by Gemma and Tom.

By the end of the sessions, you'll have a small set of clear, relevant service experience improvements, ready to take away and work on.

What is the cost?

The workshop is £379, and no VAT is payable.

Meet the trainers

Gemma Bull a blonde white woman in her late thirties
Gemma Bull
Gemma was Funding Strategy Director for the UK's largest community funder, which awards £600 million annually. Her responsibilities included leading hundreds of people and driving a redesign of the whole organisation’s grantmaking. Previously she was a Managing Director at Leonard Cheshire Disability and Head of Innovation at Save the Children. She now specialises in supporting organisations to innovate, improve and collaborate.
Tom Steinberg, a balding white man in his 40s, with glasses
Tom Steinberg
Tom is a nonprofit CEO turned grantmaker. He founded civic tech pioneers mySociety and worked at the UK Prime Minister’s Strategy Unit before leading digital transformation at two of the UK’s largest institutional funders. Tom is an Ashoka Fellow, the co-director of an education project based at the Harvard Kennedy School, and a board member at the International Consortium of Investigative Journalists.